Privacy Policy

At Scrap King Swansea, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect any information you provide to us when using our website or services.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

We may collect the following information when you use our website or contact us for a quote:

• Personal Identification Information: This includes your name, phone number, email address, and location when you fill out our Get a Quote form or contact us for services.
• Vehicle Information: Details about your vehicle, including make, model, year of manufacture, and its condition.
• Payment Information: If required for transactions, we may collect payment information, which is securely processed and stored by a third-party payment provider.
• Website Usage Information: We may collect non-personal data about your interaction with our website through cookies or analytics tools (e.g., IP address, browser type, and browsing activity).

We use the information collected for the following purposes:

• To provide you with a quote and facilitate the sale or collection of your vehicle.
• To communicate with you regarding services, quotes, and any issues related to your vehicle collection.
• To improve our website, services, and customer experience by analyzing website traffic and usage patterns.
• To process payments and complete transactions for vehicle collection or related services.
• To comply with legal obligations, such as maintaining proper records for business and regulatory purposes.

We value your privacy and will never sell, lease, or distribute your personal information to third parties unless required to do so by law or as part of providing our services. Your information may be shared in the following cases:

• Third-Party Service Providers: We may share your information with trusted third-party partners who assist us in running our business, such as vehicle recyclers, payment processors, or web hosting providers. These partners are required to keep your information confidential and secure.
• Legal Compliance: If required by law, we may share your information to comply with legal obligations, government requests, or to protect the rights, safety, and property of Scrap King Swansea.

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard the information we collect.

• We use SSL encryption to protect data transmitted on our website.
• Payment information is processed securely via trusted third-party providers.
• We regularly review and update our security practices to stay compliant with data protection laws.

You have the right to:

• Access the personal data we hold about you.
• Correct any inaccuracies in your data.
• Request deletion of your personal data, subject to legal or regulatory requirements that may require us to retain certain information.
• Opt-out of any marketing communications (though we do not currently send marketing emails unless specifically requested).

To exercise these rights, please contact us at Nick@scrapkingswansea.co.uk.

Our website uses cookies to enhance your browsing experience and help us analyze traffic. Cookies are small files stored on your device that allow us to recognize and remember your preferences.

• Essential Cookies: These cookies are necessary for the proper functioning of our website (e.g., remembering your quote details).
• Analytics Cookies: We use analytics cookies to understand how visitors use our site and to improve our services.

You can choose to accept or decline cookies through your browser settings. Declining cookies may affect your experience on our site.

Our website may contain links to external websites. Please note that we do not have control over these sites, and we are not responsible for the protection and privacy of any information you provide when visiting those sites. We recommend reviewing the privacy policies of any third-party websites.

We may update this Privacy Policy from time to time to reflect changes in our business or legal obligations. Any changes will be posted on this page, and we encourage you to review the policy periodically.

This policy was last updated on 25.11.2024.

If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at:

Scrap King Swansea
Email: Nick@scrapkingswansea.co.uk
Phone: 07538208831